Appreciate the transparency—every fee, every doc, all upfront and explained.
Even when a shipment got delayed they were already on top of it before I asked.
Our shipments came correct, every unit accounted for. That’s not always a given with imports.
They know their trade codes and how to avoid unnecessary hold ups. Pro stuff.
They answer emails late sometimes but always with real info, not fluff.
Had to swap suppliers last second and they still made the delivery window happen.
Was my first big import deal and they guided me through step by step. Felt supported the whole way.
They caught an invoice error that would’ve cost me. That alone earned my trust.
Honestly didn’t think importing could be this easy. They just make it work.
They don’t try to sell you on stuff you don’t need. Just the facts and options.
Had some language barrier issues with a supplier overseas but they helped bridge the gap.
They've helped us diversify sourcing without overcomplicating things. Big win.
Honestly thought importing would be more of a headache. They proved me wrong in the best way.
Order landed on time and everything checked out. Was nervous about customs but they handled all that smooth.
Whole team just feels solid. Dependable without being stiff.
Customs clearance was quick—way faster than we were used to.
We’ve grown our business with their help, getting goods in faster and more consistently.
Wasn’t sure if we’d keep doing imports long-term but with them it’s kinda a no-brainer now.
They don’t just follow up, they follow through. Real difference there.
Always kept us updated when goods were in transit. No guessing games.
Feels like they care more about the relationship than just the transaction.
Support team is quick and actually knows what they’re talking about.
They don’t just do the paperwork, they explain it too. That helps a ton.
They’ve been super chill with our weird requests. Never made us feel like a bother.
Stuff arrived in better condition than we get from some local suppliers, no lie.
Never thought I’d say importing feels easy, but here we are.
Nothing ever arrives sketchy or halfway done. Every box has been clean and correct.
Even when the port was backed up, they figured out a workaround to keep us moving.