https://xtaggpt.com/

xTagGPT: Turn Your Content into a 24/7 AI Support Engine

xTagGPT is an end-to-end AI customer service platform that transforms your existing content—documents, webpages, FAQs, product manuals—into an always-on support assistant. Instead of scaling headcount, you scale answers: fast, on-brand, and wherever your customers choose to talk to you.

Why xTagGPT stands out

1) Knowledge in, answers out

Upload Microsoft Word, Excel, PowerPoint, and PDF files or point xTagGPT to your website. The platform ingests, cleans, and indexes your content so the bot can provide context-aware, source-grounded responses. When visuals explain it better, xTagGPT can attach images extracted from your docs to make answers crystal clear.

2) Meet customers where they are

Drop a web chat widget on your site in minutes, or connect popular IM channels so customers can message you from their everyday apps. One brain, many touchpoints—consistent answers across channels without copy-pasting.

3) Instant alerts & seamless handoff

Define keywords or intent triggers (e.g., “refund”, “urgent”, “complaint”). When a conversation crosses that threshold, xTagGPT sends an immediate notification to your team and hands off to a human in one click. You get the speed of AI with the reassurance of human judgment for high-value moments.

4) Your brand voice, not “robot speak”

Set a tone, style, and persona for your assistant. Add fallback rules, compliance language, or industry-specific phrasing. Every response sounds like you, not like a demo model.

5) Analytics that drive action

Track conversation volume, deflection rate, time-to-answer, user satisfaction, and channel performance. Drill into unhandled questions to find content gaps. Turn insights into improvements, then watch metrics move.

6) Built for teams (no code required)

Spin up a working assistant in under an hour with the no-code builder. Editors can update content; admins manage access; developers plug in via API only if they want to. It’s easy enough for non-technical users, flexible enough for power users.

7) Multilingual by design

xTagGPT：將您的內容變成 24/7 AI 支援引擎

8) Voice & virtual avatar (optional)

Go beyond text. Enable voice responses and an optional virtual human avatar for tutorials, onboarding, or accessibility use cases—an engaging, human-like experience without adding shift coverage.

9) Security & reliability

Content is hosted on leading cloud providers (Azure/GCP/AWS) with modern security practices. Your data remains isolated to your workspace, and access controls keep sensitive materials guarded. Scale confidently during traffic spikes.

What you can do with xTagGPT—practical scenarios

Customer Support: Deflect repetitive FAQs (shipping, returns, billing) while surfacing tricky cases for human takeover.

Product Education: Teach customers how to use advanced features with image-assisted answers pulled from manuals and slide decks.

Pre-Sales Guidance: Build guided dialogs that recommend plans or products, then deep-link to your site for purchase—AI that drives revenue, not just resolves tickets.

Internal Enablement: Give your team an instant, searchable brain for policies, playbooks, and technical notes—fewer “who knows this?” messages.

Compliance-aware Answers: Inject mandatory clauses or risk disclosures into relevant replies to stay on brand and on the right side of the rules.

Deployment in three simple steps

Connect content: Upload Office/PDF files or crawl your site.

Customize behavior: Set tone, escalation rules, triggers, and allowed sources.

Publish everywhere: Embed the web widget and connect IM channels; monitor with analytics.

That’s it—no re-platforming, no training data wrangling, no drama.

Results that compound

Faster answers: Immediate, consistent responses 24/7.

Lower load: Human agents focus on high-value cases.

Higher satisfaction: Clear replies with images reduce back-and-forth.

Better decisions: Analytics expose content gaps and channel ROI.

More revenue: Proactive handoff and guided selling pull users back to your site to buy.

Built for today, ready for tomorrow

xTagGPT evolves with your business: add new document sets, new markets, new channels—without rewriting playbooks. As your content grows, your assistant gets smarter, your team gets leaner, and your customers get happier.

Ready to turn your knowledge into a competitive edge?

👉 Experience xTagGPT: https://xtaggpt.com/

8） 語音和虛擬頭像（可選）